Returns & Refunds Policy

At Inehsit Studio, customer satisfaction is important to us. This Returns & Refunds Policy explains the conditions under which orders placed through inehsit.com may be canceled, returned, or refunded, in accordance with applicable EU and U.S. consumer protection laws.

Order Cancellation

Orders may be canceled before they are shipped.
Once an order has been handed over to the shipping carrier, cancellation is no longer possible.

Returns

All of our products are made to order. For this reason:

• We do not accept returns for change of mind.

• Returns are accepted only in cases where the item is damaged, defective, or incorrect upon delivery.

This policy is in line with EU and U.S. regulations regarding made-to-order and customized products.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect:

• You must contact us within 3 days of delivery.

• We may request photographic evidence to assess the issue.

Once the issue is confirmed, we will offer a replacement or refund, depending on the situation.

Return Process

Approved returns must be:

• Unused,

• In their original condition and packaging.

Return instructions will be provided after approval. Items returned without prior authorization may not be accepted.

Refunds

Once a return is approved:

• Refunds will be issued to the original payment method within the legally required timeframe.

• Shipping fees are non-refundable unless the return is due to our error.

International Orders

For international purchases:

• Customs duties, taxes, and import fees are non-refundable.

• Return shipping costs may vary depending on the destination country.

Contact

If you have any questions regarding returns, refunds, or cancellations, please contact us through our website. We will be happy to assist you.